Welcome to the SURREY LANDSCAPE GARDENERS LTD website. Please read the following Terms of Service carefully before using this website, submitting project inquiries, requesting project quotes, or making online payments. By accessing or using this website, you acknowledge that you understand and agree to be bound by these terms.
SURREY LANDSCAPE GARDENERS LTD primarily provides landscape construction, garden improvement, and outdoor property development services within the United Kingdom.
Our on-site construction services are focused on properties located in the United Kingdom. Clients residing elsewhere in Europe may use this website to inquire about projects; however, the feasibility of undertaking any specific project will depend on the property’s location and actual site conditions.
Clients may submit project requirements via the contact form on our website, including the property location, type of work, scope of construction, and other relevant specifications.
Based on the information provided, we will assess the project and, if necessary, engage in further discussions regarding construction details, material requirements, estimated timelines, and cost arrangements.
Service descriptions on this website are intended solely to illustrate the types of work we offer; they do not constitute fixed pricing or an unconditional commitment to undertake every project. The final scope of services, quoted costs, and construction schedule shall be determined by a project agreement or written correspondence confirmed by both parties.
Prices displayed on the website may represent project deposits or agreed-upon installment payments, rather than the final total cost of the entire project.
Before making any payment, clients should verify the scope of services, the quoted price, the deposit amount, and the payment terms for the specific project. The balance of the project costs and any other charges shall be settled in accordance with the project arrangements confirmed by both parties.
All online payments are one-time transactions for specific projects and do not constitute a subscription service, membership plan, or authorization for recurring automated charges.
Upon receiving a client’s project requirements, we will evaluate the specific scope of work, site location, material requirements, and project logistics.
Before a project officially commences, both parties must reach an agreement on the following:
The specific scope of construction and the nature of the work.
Project pricing and payment arrangements.
Material selection and related specifications.
Estimated construction timeline and project schedule.
The necessary conditions required for on-site construction. Project construction timelines may be affected by weather, material availability, site conditions, and other reasonable factors. Should any circumstances arise that could impact the original schedule, we will consult with the client to adjust the plan accordingly.
When utilizing our services, the client shall ensure the following:
Provision of accurate, complete, and truthful project information.
Accuracy of the construction site address and relevant property details.
Obtaining construction authorization from the property owner or other relevant, authorized parties, where necessary.
Providing reasonable access to the construction site as agreed upon.
Timely confirmation of project plans, material selections, and any related changes.
Making payments in accordance with the agreed-upon payment schedule.
Any delays resulting from inaccurate information provided by the client, failure to obtain necessary permits, or failure to provide the agreed-upon site conditions shall be addressed through consultation based on the specific circumstances.
Should the client request additions to the scope of work, changes in materials, adjustments to the project scope, or modifications to the original construction plan after the project has been confirmed, such changes may affect the final quotation and project timeline.
Any additional work or costs must be discussed and confirmed by both parties prior to implementation. Items not explicitly confirmed shall not be deemed included in the original quotation.
Clients wishing to cancel a project or request a refund should contact us as soon as possible via the communication channels provided on our website.
Refund requests will be evaluated based on the actual progress of the project, work already completed, materials procured, reasonable expenses incurred, and applicable consumer protection laws.
For projects that have not yet commenced and for which no non-refundable costs have been incurred, refunds will be processed in accordance with applicable laws and the agreement between the parties.
If construction has already begun, or if costs have been incurred for materials or services, the refund amount will be calculated based on the specific circumstances. Any limitations on refunds shall not affect the consumer rights to which the client is legally entitled.
We are committed to providing services in accordance with the agreed-upon project scope and reasonable construction standards, with a focus on detail and quality throughout the execution process.
Should the client identify any discrepancies between the work performed and the confirmed project requirements, please contact us promptly so that we may assess the situation and discuss an appropriate resolution. These terms do not exclude or limit any mandatory rights granted to consumers under applicable law, nor do they exclude any liability that cannot be excluded by law.
If a project cannot be carried out as originally planned due to adverse weather, natural disasters, government restrictions, transport disruptions, supply chain issues, or other events beyond our reasonable control, we will consult with the client to make reasonable adjustments to the construction timeline or project arrangements.
When using this website, clients must not:
Submit false, misleading, or unauthorized information.
Use the website to engage in fraudulent or illegal transactions.
Reproduce, distribute, or use website content for commercial purposes without permission.
Interfere with the proper operation of the website or attempt unauthorized access to our systems.
Use the website in any other manner that violates applicable laws or regulations.
We reserve the right to restrict improper use and take necessary measures, to the extent permitted by law.
Unless otherwise stated, all text, page designs, graphics, images, logos, and other content on this website are protected by applicable intellectual property laws.
No individual or organization may reproduce, modify, distribute, or use such content for commercial purposes without authorization.
We will fulfill our confirmed service obligations with reasonable care; however, we shall not be held liable—to the extent permitted by applicable law—for losses beyond our reasonable control or for issues arising from the client’s own actions.
Nothing in these terms limits liability for fraud, willful misconduct, negligence that cannot be excluded by law, or any other non-waivable rights granted to consumers under applicable law.
These Terms of Service shall be governed by and construed in accordance with the applicable laws of the United Kingdom. In the event of any dispute arising from website services, project payments, or construction arrangements, both parties shall first seek to resolve the matter through friendly consultation.
If a resolution cannot be reached through consultation, the dispute shall be submitted to a court of competent jurisdiction, while respecting any mandatory jurisdictional or consumer protection rights afforded to the client under applicable law.
